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Crisis helplines

If you need mental health support urgently, these helplines are available 24/7.


If the crisis is life-threatening, call Triple Zero (000).

Lifeline’s 24/7 crisis support line

A 24/7 helpline available to anyone in Australia. Speak to a trained Crisis Support Worker over the phone, any time of the day or night.

Suicide Call Back Service

A free nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

1300 MH CALL (1300 642 255) - Mental Health Access Line

A confidential 24/7 mental health service that provides the first point of contact to public mental health services to Queenslanders. The service can provide advice, information and referral.

Open Arms - Veterans and Family Counselling Telephone Service

A free and confidential 24/7 counselling helpline for veterans and their families. Open Arms also provides treatment programs and workshops, a community and peer support program and self help tools.

Crisis helplines

We acknowledge the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connections to land, waterways and culture. We pay our respect to all Australian Indigenous Peoples and their cultures, and to Elders of past, present and future generations.

We would like to express our gratitude to all the healthy ageing advocates, including people living with dementia, older people, families, carers and health professionals, who contributed to the development of this portal. Thank you for sharing your stories and transferring your knowledge to make this portal purposeful and meaningful to support people in the North Brisbane and Moreton Bay region.