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Community supports in an emergency

There are times when the community needs to provide additional support to ensure your personal safety, if the symptoms impact your memory and cause confusion.

There are a number of community services including the police that can help prepare for an unexpected personal safety situation.

If you need urgent help or need to access immediate support for you or someone else please visit our 'I need support right now' page.

Dementia police register form

A form allowing you to register with Queensland Police Service so they are aware of your dementia diagnosis and primary contact details in the event of an emergency.

Emergency ID wristbands

A company providing engraved medical jewellery and accessories that communicate vital medical and emergency information.

MedicAlert wristbands

A website where you you can register to join MedicAlert and purchase a piece of jewellery to wear around your neck or wrist. The MedicAlert ID equipment communicates your crucial health information to health professionals. You can receive reduced costs with NDIS, Veteran Card Holders and Seniors Cards.

Community calls service

A Queensland-wide telephone reassurance service that improves social connections and provides security calls, respite and friendship calls. Eligible clients can access subsidised community calls through the Commonwealth Home Support Programme or with an annual fee.

Free safety phone call check

A service providing free daily phone call checks at a time that suits you. If the call isn't answered, an agreed emergency procedure will be activated.


Putting safety measures in place can allow you to live in the comfort of your own home for longer. As dementia progresses, functional abilities may change, and additional equipment can be added to support these changes.

Download this fact sheet on safety and dementia. The information talks about safety concerns and provides suggestions to reduce risk.

Consult your doctor or allied health professional when you're considering ordering equipment. This ensures you get the right piece of equipment that supports your needs and they can assist you with lodging an application for government funding if you are eligible.

Below are some suggested medical and safety equipment providers, however the list is not exhaustive.

Disclaimer: The information about providers and services contained on this website does not constitute endorsement or recommendation by Brisbane North PHN. Please consult your own professional advisor for all advice concerning medical or financial matters in connection with the services needed. Brisbane North PHN assumes no liability of any kind for the content of any information transmitted to or received by any person in connection with the person's use of the website.

National Equipment Database

Guidance and recommendations for utilising assistive technology at home and in general in your everyday life.

Assistive Technology Australia

A free information service available to anyone needing advice on assistive technology solutions, home modifications and design ideas.

Mobility HQ

A company that sells a range of dementia care products that promote safety in the home. It's NDIS registered and a DVA provider and it has delivery options and a price match guarantee.

Independent Living Specialists

A company specialised in dementia care equipment, located in Morayfield and Virginia.

Mobility and You

A company specialised in mobility and assistive aids, located in Deception Bay.

Dementia Shop Australia

An online store providing a variety of goods that improve the quality of life for people living with dementia.

Dementia-friendly signage

Information on dementia-friendly signage and downloads for you to print and use around the home and other environments.

Dementia-friendly design

Strengths-based dementia-enabling design solutions for safety, wayfinding, reminiscence and wellbeing including murals and door wraps.

Occupational therapists

Occupational therapists can work with you and your carer/s to maximise independence and safety in both the home and community environment.

They can help you identify risk and safety issues, and provide advice about equipment and modifications to create dementia-friendly environments.

Search for occupational therapists

A search tool to help you find occupational therapists by suburb or area of practice.


We acknowledge the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connections to land, waterways and culture. We pay our respect to all Australian Indigenous Peoples and their cultures, and to Elders of past, present and future generations.

We would like to express our gratitude to all the healthy ageing advocates, including people living with dementia, older people, families, carers and health professionals, who contributed to the development of this portal. Thank you for sharing your stories and transferring your knowledge to make this portal purposeful and meaningful to support people in the North Brisbane and Moreton Bay region.